Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order nor does it constitute confirmation of our offer to sell. Carsons.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Carsons.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

Product Warranties

All warranty service for original customers is provided by Carson's or the manufacturer of the product. The customer is responsible for all shipping charges to the warranty location. This warranty does not cover any loss of business, profits or other consequential damage either real or perceived that may have resulted from any malfunction of the product. Damage from flood, lightning strikes, earthquake, any other acts of God, mishandling, dropping or infestation is not covered by this warranty. This warranty is also void if Carson's determines that the product has been damaged due to insufficient packaging during any return shipment. Carson's reserves the right to determine whether alterations have been made, or damages caused, by such facts that would serve to void the terms of this warranty.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Carsons.com shall have the right to refuse or cancel any order placed for a product listed at the incorrect price.

Carsons.com shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Carsons.com shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Store Merchandise Availability

For the store nearest you, call 1-800-233-7626.

Merchandise, style and color availability may vary by store and online. Misses’ coordinates not at Riverside Plaza. Misses’ weekend and activewear not at Riverside Plaza. Misses’ status denim not at Riverside Plaza. Misses’ suits not at Aurora Northgate, DeKalb. Dresses not at Riverside Plaza. Petites’ apparel also not at Riverside Plaza. Petites’ and Women’s dresses not at Aurora Northgate, Circle Centre, DeKalb, Michigan City, St. Charles. Petites’ dresses also not at Evergreen, Ford City, Fox Valley, Lincoln Mall, North Riverside, Woodmar. Women’s dresses also not at Spring Hill, Streets of Woodfield, Yorktown. Maternity not at Anderson, Chicago Ridge, DeKalb, Harlem-Irving, Hawthorn, Michigan City, Muncie Mall, Orland Square, Riverside Plaza. Misses’ swimwear not at Riverside Plaza. Juniors’ swimwear not at Aurora Northgate, DeKalb, Evergreen, Ford City, Joliet, Lincoln Mall, Lincolnwood, Marion, Matteson, North Riverside, Riverside Plaza. Juniors’ apparel and intimate apparel not at Riverside Plaza. Juniors’ dresses not at Ford City. Juniors’ prom dresses not at Aurora Northgate, DeKalb, Evergreen, Ford City, Woodmar. Clarins at Chicago Ridge, Harlem-Irving, Laurel Park Place, Orland Square, Randhurst, Spring Hill, Streets of Woodfield, Village of Rochester Hills, Yorktown. Elizabeth Arden not at Danville, DeKalb, Marion, Mattoon, Richmond. Furs at Evergreen, Lincoln Mall, North Riverside, Yorktown. Fine Jewelry not at Anderson, Aurora Northgate, Benton Harbor, Circle Centre, Danville, Elkhart, DeKalb, Jasper, Kokomo, Marion, Mattoon, Muncie, Northfield Square, Riverside Plaza, Terre Haute, Warsaw. Children’s, Young Men’s and Men’s apparel not at Riverside Plaza. Men’s designer suits at Circle Centre, Edens Plaza, Fox Valley, Orland Square, Randhurst, St. Charles, Yorktown. Alteration Services at Circle Centre, Edens Plaza, Fox Valley, Orland Square, Randhurst, St. Charles, Yorktown. Footwear not at Riverside Plaza. All Home Store, luggage and Trim-A-Home not at Riverside Plaza. Luggage also not at Marion. Home Store not at Hawthorn, except luggage. Fine china, crystal stemware and silver not at Anderson, Aurora Northgate, Benton Harbor, Columbus, DeKalb, Elkhart, Ford City, Honey Creek, Jasper, Lincolnwood, Marion, Mattoon, Muncie Mall. Furniture, mattresses, area rugs and furniture accessories at Edens Plaza Furniture Gallery, Fox Valley Furniture Gallery, Hawthorn Furniture Gallery, Orland Square Furniture Gallery, Schaumburg Furniture Gallery, Yorktown Furniture Gallery. Furniture, mattresses and furniture accessories also at Elkhart, Evergreen, Ford City, Lincoln Mall, Monroe. Mattresses may be ordered at the stores listed; delivery charge applies, unless otherwise indicated. Nominal delivery charge on furniture.

Carson’s – Detroit Area:
Merchandise, style and color availability may vary by store and online. Petites’ and Women’s dresses at Laurel Park Place. Home Store merchandise available exclusively online.